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Privacy Statement By using this website you accept the terms of this privacy statement, the copyright statement and the terms and conditions on this website. Our Commitment to Privacy We completely respect your privacy at GoLearning. We will never sell, rent or give away your name, e-mail or address to anyone - ever. We will use your e-mail address only to communicate with you about your orders or other distance-learning matters. Please note that if you register as a GoLearning client, your shipping details and billing details (minus credit card details) will be kept in a secure server for your use the next time you visit us. However, this information is exclusively used for the handling of your orders and for your added convenience. It will never be sold, rented or given away to a third party. If you have any questions or comments about how we handle your personal information, please ring us on +27-11-3154140 or e-mail us. You may also use these contacts to tell us about any concerns you may have about our privacy statement. Security Ordering from GoLearning is safe and secure. From the moment you initiate the purchase of one of our learning modules, you are on a secure server, using what is called SSL (secure socket layer) technology - the industry standard for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. Paying for a course online When you pay for a course online, you will be asked for :
These details are collected by : Virtual card Services They collect credit or debit card details over a secure link. We do not collect them and they are not made available to us or our approved learning providers. Virtual Card Services will use the personal information you provide to process your online payment and to refund any monies due to you if you cancel your enrolment in line with the terms and conditions on this website. When you make a payment online, Virtual card Services will use industry standard software, which encrypts your information. For further details about the security of this information, please refer to Virtual Card Services. The information we collect during registration or enrolment When you register with us, you must tell us :
We also request that you select a user name and password with which to access your account. Once you have opened an account you may supply other information to create a profile on the GoLearning system. Any information given in creating your profile is purely voluntary and there to enhance your learning experience and identify you to fellow students. The information we collect when you access course materials We collect information about how you use course materials to monitor your learning and improve our users' learning experience. The information we collect when you enter competitions From time to time we may run competitions and promotions on the website. If you enter these, we may ask for your name, address, e-mail address and username so that we can administer and control the competition and, of course, notify the winners. Sensitive personal data When you register as a member or learner, you do not have to provide us with sensitive personal information. Where we invite you to provide such information, we will ask you to consent to our proposed uses of such data. Third parties and sponsors To achieve the objectives of GoLearning we may need to give your information to our service providers (including our approved learning providers), agents, professional advisors and auditors and to your tutor(s). When you enrol on a course, we will tell you which of our approved learning providers will be delivering and, if applicable, be supporting your learning. Following registration and/or enrolment via the website, all of our approved learning providers will have access to your name and contact details to help us deliver our services to you. Keeping you informed We will use your information to send you regular updates about
Cookies Cookies are small text files which are sent to your browser by a web server and stored on your personal computer's hard disk. We use cookies on our site to :
The cookies used on the website do not collect your personal information. You can disable cookies but if you do, you may not be able to use certain features on our site and you may need to enter your password more frequently. If you want to know how to remove cookies from your browser, go to the 'All About Cookies' website. To find out how to activate cookies read the FAQ on the Virtual Card Services website. Your rights You have the right to ask for a copy of all the information we hold about you (we will charge you a small fee for this) and to correct any inaccuracies. To obtain a copy of this information, please ring us on +27-11-3154140 or e-mail us. You can amend your details on the website at any time using once you have logged into your account. Links Our website contains links to other websites. We are not responsible for the privacy policies of other sites and we advise you to read the privacy statement of every website that collects personal information from you. Last updated : 24th October 2005
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